01
Fan identity is split across vendors
Ticketing, merchandise, membership, content, email, apps, and venue systems each hold part of the relationship, making personalisation and service depend on incomplete profiles.
IndustriesSports, Media & Fan Experiences
Owned industry systems
Turn match-day attention into an owned fan relationship.
We build the digital layer connecting membership, content, live data, loyalty, commerce, and sponsor experiences—without handing the fan relationship to another platform.
01Own the fan identity
02Respond in live time
03Measure beyond reach
Relevant experience
Football clubs we have built for.
Football clubs ResoluteX has delivered work for.
Where the operating cost hides
The industry problem is usually a workflow problem first.
02
Live moments are difficult to operate
Traffic and content demand arrive in bursts. Editorial, data, notifications, sponsor placements, and community interactions need reliable workflows with clear control under pressure.
03
Engagement is reported as reach instead of value
Teams need to connect content, attendance, membership, commerce, and sponsor interactions without creating an opaque tracking system or losing customer trust.
What we build
Systems shaped around the operation.
Start with one bounded workflow. Prove the interfaces, controls, and operating model. Expand from working software rather than a transformation deck.
Put a price on the first phase
SYSTEM 01
01Fan identity and membership
SYSTEM 01
Fan identity and membership
Owned profiles, preferences, membership entitlements, loyalty events, and service history connected through deliberate consent and access rules.
- Identity and account journeys
- Membership and benefits
- Preference and consent controls
SYSTEM 02
02Live content and data experiences
SYSTEM 02
Live content and data experiences
Web and mobile experiences for schedules, scores, commentary, statistics, highlights, notifications, and match-day operations.
- Live data integrations
- Editorial operations
- Traffic-aware delivery
SYSTEM 03
03Commerce and partner activation
SYSTEM 03
Commerce and partner activation
Ticketing, merchandise, rewards, offers, and sponsor experiences joined to measurable fan journeys rather than isolated campaign impressions.
- Ticketing and commerce integration
- Offer and reward rules
- Partner reporting
The delivery outcome
Working software, visible control, explicit handover.
- →A fan profile the organisation can serve across channels
- →Reliable live experiences built for burst traffic
- →Membership and commerce journeys connected to content
- →Sponsor activation measured through agreed first-party events
Questions before scope
Plain answers, before a sales call.
Which football clubs has ResoluteX worked with?
ResoluteX has delivered work for US Catanzaro 1929, Reading FC, Racing Club Ferrol, Catania FC, and SD Compostela.
Can you integrate with existing ticketing and live-data providers?
Yes. We define data ownership, entitlements, event timing, caching, failure behaviour, and commercial constraints before implementing each provider integration.
How would a sports engagement begin?
We start with one bounded journey—such as membership onboarding, live match experience, sponsor activation, or service operations—and produce a fixed scope, acceptance evidence, delivery price, and handover plan.